Digital Signage Support Capabilities
Signbox Microsystems understands that no matter how good the product, after-sales service is going to be required at some point in time. Which is why Signbox customers receive both on-site and off-site digital signage support, 24 hours a day, seven days a week.
If you have a Signbox Support agreement with us and are looking for immediate support please email us at [email protected] . Please include the following to help our support team resolve the issue.
– Description of your issue
– Screen ID
– Screen Location
– Sequence Label
– SignCloud login details (if applicable)
– Images or screenshots
A dedicated support team is available to answer questions and provide solutions by phone, e-mail, SMS messaging, Skype or via remote access.
An automated case is then created for your issue and our support team is notified and will reply to you as soon as possible. Whilst you wait for a quick reply, please take a look at some of our Signbox video guides and manuals.
9am – 6pm Monday to Friday (SST UTC+0800)
Extended Hours of Operation (maintenance contract required): 24 hours a day, 7 days a week
If you do not require Signbox Support, please contact us for any sales enquiries via the button below!
In the past two decades, Signbox has grown to become a digital signage supplier-of-choice for many high profile customers. We pride ourselves in having one of the worlds most advanced digital signage software platforms, SignCloud.
Signbox Microsystems Pte Ltd is a Singapore based digital signage company established in 2004. We develop and supply end-to-end interactive network solutions to the digital-out-of-home (DOOH) industry.